Powered by generative AI technology, Insights Copilot swiftly provides concise and insightful responses to your queries, sourcing relevant news, blogs, and social media content from platforms such as X, Facebook, Instagram, and Reddit.

Benefits of Digital Twin

1. Reduced time to get desired Insights.

2. Informed decision making.

3. Enhances productivity.

4. Empower you to make strategic decisions confidently.

Digital Twin can generate summarized responses traceable to their sources and ensures you are well-informed in today's dynamic and social media landscape.

The Insights Copilot is available to anyone within the customer environment who has the required user-level permissions.

Examples of typical questions you can ask to illustrate the tool's capabilities are:

1. How are customers perceiving (brand)'s recent marketing campaigns?

2. How are [specific product/service] from (brand) being received by the market?

3. What are the major global events affecting (specific industry)?

4. How is (brand)'s R&D investment compared to competitors?

5. How are (brand)'s acquisitions impacting its market position?

6. Can you analyze the impact of 5G technology on IoT applications?

7. Are there any notable developments in virtual and augmented reality?

Yes, this feature can track competitors and market trends.

There are multiple use cases:

1. Brand Health Monitoring

2. Customer Experience Monitoring

3. Product/Services Monitoring

4. Crisis Monitoring

5. Campaign Monitoring

6. PR and Media Monitoring

The Insights Copilot can generate responses to your questions by deriving insights from social media, news, and blog mentions. The generated responses are backed by specific social media or news mentions used to create the Insights. Additionally, along with the response, you will receive dashboard links that allow for further exploration into the entities and use cases relevant to questions.

Pro-Mode is an advanced feature in the Insights Copilot feature that offers more powerful search capabilities, allowing you to obtain more detailed insights.

Pro-Mode provides deeper analysis and provides comprehensive data to you.

The Insights Copilot can analyze a variety of data sources, including X (formerly Twitter), Facebook, Reddit and Instagram, as well as news articles and blog posts.

The data in the Insights Copilot is updated in real time, ensuring the most current information is always available. This data is fetched into Sprinklr's central database via contracted APIs with social media platforms and data vendors. This data can be accessed through the Quick Search feature.

Yes, the Insights Copilot keeps context of past conversation in the chat.

Yes, you can mention the time and source of data to be considered to generate the response. You can add this information in natural language in the question.

Yes, you can limit the scope of data to generate a response by adding filters of language, message type, sentiment and location in natural language.

The does not support questions related to political topics, hate speech, medical and legal issues, or NSFW (Not Safe for Work) content. These limitations ensure compliance with ethical standards and content guidelines.

If the original question doesn't generate a response, the feature prompts some fallback questions to assist with the initial search.

The intermediate questions are designed to provide additional context and insights, enhancing the relevance of your research. While they may not directly answer your initial query, they will support and enrich your overall research findings.

The feature supports responses in several formats:

1. Bullet Point Summary

2. Detailed Analysis

3. Executive Report

4. Comparison

You need to specify the desired response type in natural language within their question to receive the information in the preferred format.

Yes, the dislike response feature is used to improve the feature. Feedback provided by you helps to evaluate the performance of the current feature and insights contribute to its enhancement.

However, this feedback is not used by the AI to train the model directly.

Yes, the feature will suggest related dashboards along with response for additional Insights. You can see the preview of the dashboard and can further save the dashboard to interact and revisit the dashboard. You can access the saved dashboards in UCH project library