Introduction

The Rich UX support for Surveys allows users to upgrade their surveys to presentation mode with the option to display one question per page.

This helps to enhance the look and feel of the survey and ensures a better response rate. The user can also add images and videos to the survey questions to improve survey context and design.

The out-of-the-box styling theme which is readily available helps users to select best suited combination of colours and styles to align with the brand elements.

Sprinklr Surveys helps to provide easy ways to switch between different layouts without the loss of any configuration or settings.

User Benefits

Ensures better response rate.

Steps for Survey Styling & Rich Media ​

1. Click New Page(+) and under Sprinklr Insights select Surveys.

   ​

2. ​Click Create Program on the right-side top corner and fill program details 

   1. Program Name: Enter name of the program 

   2. Description: Optionally, add description 

   3. Nest Program Under: Select location for hosting the program 

   4. Permission Settings: Select users for Edit/Read Only permissions and click Create Now pop up. 

      ​

3. Select relevant template under Choose Template window and click Next. 

4. Fill Survey Details and click Create 

   1. Name: Enter a name of the Survey 

   2. Base Language: Select the language of survey 

   3. Survey Tag: Optionally, add a tag to the survey 

      ​

5. Click +Question (Choose from Library). Drag questions from library or add below and click Submit (You can select various types of surveys from the library). 

   

6. On the Builder click Styling.

   

7. Under Select View select Presentation (In presentation view each page will have single question). 

   ​

8. Under Page select the background color by clicking on Background or add an image by clicking on Image.

    

9. Under Question Container select Background to change the color and add border. Radius helps to adjust the radius of question container. 

   ​

10. Under Question Title select Background and Border to change the background color and add border. 

11. Click on Question and slide down on the right to add image/video to the question under Question Media and select asset under Upload Asset. 

    ​​

    Under Alignment select the version of your choice (Filled version helps to fill the screen vertically and question will be on one of the sides). 

    ​​

12. Under Question Topography click to change font color of question, font size and font type. 

13. Under Answer Topography click to change font color of question, font size and font type. 

14. Under Button Text click to change font color of question, font size and font type.

15. Slide Padding to the right adjust padding. 

16. Slide Radius to the right to adjust radius. 

17. Click on Next and Back icon to add next and back option to survey questionnaire. 

18. Slide Progress Bar to the right to show progress on top.

    

19. Click Preview and Publish (Top right corner)

    ​

    ​

Out of the box Themes 

Any style settings saved can be used as themes 

​

Steps for Out of the box Themes

1. Click Themes 

2. Select the type of theme you wanted to apply. Select from Library, My themes and Shared. Themes would apply with a single click. 

   ​

   

​

​