Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and insights capabilities on Threads.
Publishing Capabilities
Functionality
Sprinklr Space Supported
Comments
Publish a Threads Post
Yes
Post Images on Threads
Yes
Format: JPEG and PNG image types are the officially supported formats for image posts
File size: 8 MB maximum
Aspect ratio limit: 10:1
Minimum width: 320 (will be scaled up to the minimum if necessary)
Maximum width: 1440 (will be scaled down to the maximum if necessary)
Height: Varies, depending on width and aspect ratio
Color Space: sRGB. Images using other color spaces will have their color spaces converted to sRGB.
Post Videos on Threads
Yes
Container: MOV or MP4 (MPEG-4 Part 14), no edit lists, moov atom at the front of the file
Audio codec: AAC, 48khz sample rate maximum, 1 or 2 channels (mono or stereo)
Video codec: HEVC or H264, progressive scan, closed GOP, 4:2:0 chroma subsampling
Frame rate: 23-60 FPS.
Picture size:
Maximum columns (horizontal pixels): 1920
Required aspect ratio is between 0.01:1 and 10:1 but we recommend 9:16 to avoid cropping or blank space.