Threads Capabilities and Limitations
Updated
Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and insights capabilities on Threads.
Publishing Capabilities
Functionality | Sprinklr Space Supported | Comments |
Publish a Threads Post | Yes | |
Post Images on Threads | Yes |
|
Post Videos on Threads | Yes |
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Mentions on Threads | Yes | The user must enter the exact handle (e.g., @username) in the post and then publish it. Once published, the mention will appear correctly in the native Threads platform as a tagged reference. |
Engagement Capabilities
Functionality | Sprinklr Space Supported | Comments |
Comment on Threads | Yes |
|
Reply on Threads | Yes |
|
Hide Comments | Yes |
Limitations
Functionality | Comments |
Mentions on Threads | Mentions for Publishing is an API limitation. |
Geo-gating | Geo-gating is not supported in Sprinklr |