Threads

Articles

(7)
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Publish on Threads via Sprinklr

Threads is an app from Instagram that you can use to view and share public conversations. You can also post threads on Threads, reply to others, and follow profiles you're interested in. Threads and replies can include short text, links, photos, videos, or any combination.Steps to Publish on Threads

Knowledge Base Article

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Threads

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Threads Capabilities and Limitations

Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and insights capabilities on Threads.Publishing CapabilitiesFunctionalitySprinklr Space SupportedCommentsPublish a Threads PostYesPost Images on ThreadsY

Knowledge Base Article

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Threads

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Add a Threads Account

Adding a Threads account in Sprinklr allows you to publish, engage, view, and manage your account. In this article, you will learn how to add a Threads account on Sprinklr.Note: Your Instagram account and Threads account need to be linked in order to add a Threads account on Sprinklr. Get in touch w

Knowledge Base Article

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Threads

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Hide/Unhide Comments via Threads Column in the Engagement Dashboard

In the Engagement Dashboard, you can hide/unhide Threads comments. Note that you can hide/unhide only Fan comments. This article shows you the steps to hide/unhide the comments.Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utili

Knowledge Base Article

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Threads

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Reply Retrieval via Threads Column in the Engagement Dashboard

In the Engagement Dashboard, you can retrieve replies or Threads comments. This article provides you with the details on steps for reply retrieval.Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and in

Knowledge Base Article

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Threads

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Create a Threads Column in the Engagement Dashboard

After the Threads account is added, you will be able to pull in all your native Threads conversations. In the Engagement Dashboard, you can create Threads columns that can be added to the dashboard. While the brand or the users interact on Threads, or share text updates

Knowledge Base Article

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Threads

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Comment or Reply on Threads Posts in the Engagement Column

This article shows you the steps to post comments on Threads posts, and to reply to the comments via the Engagement Columns.Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and insights capabilities on

Knowledge Base Article

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Threads

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