By cloning Topics and Topic Groups you can make exact copies of existing Topic and Topic Groups, and make tailored customizations.

Cloning of topic and topic groups is the ability to make exact copies of existing Topic and Topic Groups. The specific configuration settings copied from the originals include keywords (both include and do not include), language, location settings, and source settings. Governance settings are not carried over from the originals to the cloned copies. Governance settings default to the same settings when you create a new Topic or Topic Group.

Clone a Topic

1. Click the New Tab icon. Under the Sprinklr Insights tab, click Topics within Listen.

2. Hover over the Options icon next to the Topic you want to clone.

3. Click Clone from the list. 

4. In the Clone Topic window, type the desired name of the cloned Topic, select a Topic Group you want to put the cloned Topic into, and click Clone. 

Clone a Topic Group

1. Click the New Tab icon. Under the Sprinklr Insights tab, click Topics within Listen.

2. Click the Group By icon in the Topics window and select Topic Group in Group by.

3. Hover over the Options icon next to the Topic Group you want to clone.

4. Click Clone from the list. 

5. In the Clone Topic Group window, type the desired name of the cloned Topic Group, add Topics, and click Clone. ​