The Counter Summary widget provides a simple and intuitive way for users to have a quick summary of a key performance indicator (KPI) or metric, like the number of mentions or the number of distinct users for the applied filters.

The widget also allows the users to drill down into more detailed information about the metric.

Use case

• For your Campaign Reporting, you can use the Counter widget to get a quick summary of the total Mentions and Distinct Users interacting with the campaign along with changes in them with respect to the previous period in a single widget.

• For your Brand Analysis, you can use a counter with total Mentions, Earned Engagements, Distinct Users, and Reach to have a quick view of the share of voice of customers interacting with your brand.

To create a Counter Summary widget

To plot a Counter summary widget, you can use any existing editable dashboard or create a new one. Refer to this article to learn how to set up a Custom Dashboard.

Once you have the dashboard where you want to add the visualization widget, follow the steps below –

1. On the custom dashboard, click Add Widget in the top right corner.

2. On the widget builder, enter the widget's name and select Listening as Data Source.

3. Select Counter Summary as a visualization type for your Listening widget.

4. Under the "What would you like to plot on your widget?" section, you will be given the below fields:

   • Value: Select the metric(s) for which you want to view the counter reporting, e.g. Mentions.

5. Select the configuration options as desired. For more information, refer to the "Configuration options" section below.

6. Under the "Defined Advanced Options" section, you can apply filters, define additional properties and set personalized targets with these options.

7. Click Add to Dashboard on the bottom right corner to create your new widget.

Configuration options

The configuration options available for the Counter Summary widget will work as follows –