Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!

Advocacy

Advocacy | Streamlined Content Management: New Filtering Options in Engagement Dashboard

Introducing a powerful enhancement to our Engagement Dashboard, designed to provide you with more precise insights and streamlined content management. Admins can now take advantage of new content filtering options, allowing them to refine their view based on specific criteria. With these advanced filters, it's now possible to narrow down content by factors such as expired posts and post authors.

Advocacy | Post Scheduling Made Easy and Efficient: Default Scheduling Placeholders

These placeholders are strategically created for each user based on their region, maximizing post reach and engagement. Admins can also customize schedules for different social channels, ensuring the right content reaches the right audience at the best time. Take control of your scheduling efficiency and boost your advocacy program's impact with this powerful enhancement. Raise a support ticket to enable default schedule placeholders.

Advocacy | Enhanced Content Workflow: Streamlined Approval Visibility for Content Curators

In our latest update, Admins who have the "publish without approval" option selected in the roles and permissions section will no longer see the approval section. This enhancement ensures that admins can focus on their tasks seamlessly without unnecessary clutter. For content curators who have been granted the "publish with mandatory approval" permission by the admin, the approval section will continue to be accessible. This ensures a clear and efficient approval process for the designated users.

Advocacy | Introducing a Modern UI for Advocacy Reporting Widgets

Introducing new modern UI for reporting widgets on Advocacy! This update provides a better user experience with visually appealing and easily interpretable widgets. This update enhances the visibility of post-related dimensions by providing comprehensive information within the widget Raise a support ticket to enable DP.

Advocacy | Empowering Advocate Recognition: New Badge Criteria for Approved UGC

Empower your advocacy program by celebrating advocates who consistently deliver exceptional value. Now, admins can award badges based on advocates' approved user-generated content (UGC). This addition strengthens the advocate-brand connection and fuels engagement. As advocates suggest top-quality content, they earn distinctive badges, driving active participation and community growth. Elevate motivation and recognition in your advocacy journey with this exciting badge enhancement.