v18.5.3 (July)

Articles

(2)
SH
Sprinklr Service: Patch Changes (18.5.3)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

Knowledge Base Article

 • 

v18.5.3 (July)

SH
Sprinklr Social: Patch Changes (18.5.3)

With this release, deliver an enhanced customer experience with feature advancements in Live Chat, Conversational AI, and Guided Workflows. Increase agent productivity with Quality Management on Video and Shift Management within WFM.

18.5 Release

Sprinklr Social

Knowledge Base Article

 • 

v18.5.3 (July)

2025 Release Notes

2024 Release Notes

2023 Release Notes

v18.11 Fall Release (November)

v18.8.3 (October)

v18.8.2 (October)

v18.8.1 (September)

v18.8 Summer Release (August)

v18.5.3 (July)

v18.5.2 (July)

v18.5.1 (June)

v18.5 Spring Release (May)

v18.2 Winter Release (February)

2022 Release Notes

2021 Release Notes

2020 Release Notes