Videos as a Listening source

Updated 

By adding Videos as a Listening source, you can listen to and learn from video data.

Sprinklr supports Video as one of its multiple Listening Sources. Web Videos are short, recorded, viewable files linked to a website or an electronic message to educate or transfer visual information from one user to another. Web video consumption is one of the most popular internet activities worldwide.

Sprinklr supports coverage of top channels from a handful of major video sites including DailyMotion, Youku, Vimeo, MetaCafe, Bilibili, etc.

Video source capabilities

  • Source: Videos

  • Source of data: Data Vendors

  • Coverage: Publically available data

  • Latency: Within 12 to 24 hours

  • Historical data: Q3, 2017

  • Backfill support: Yes, from the date of the addition of the domain inside Sprinklr.

  • Engagement Stats Refresh Rate: Not updated

  • Author/ Profile metadata details: Yes – Senders Screen Name, Listed Name, Sender UserID, Domain

    Note: Profile Link and Profile Image are not present for Web sources.

  • AI-enriched data: Sentiment, Emotions, Location, Language, Word cloud, Topic Cluster, Smart Themes Clustering, Smart Insights

  • Message type: Web Video

  • Media type: Video

Video data entities in Social Listening

Data Entities

Type

Description

Media Reach

Metric

A measure of the size of the potential audience of a message(web)

Domain

Dimension

The top level domain name of a message's website of origin.

Domain Authority

Metric

Domain Authority (DA) is a search engine ranking score developed by Moz that predicts how likely a website is to rank on search engine result pages (SERPs).

A Domain Authority score ranges from 1 to 100, with higher scores corresponding to a greater likelihood of ranking.

Distinct Domains

Metric

Distinct domains count from which mentions coming in

Distinct Users

Metric

Distinct users count from which mentions coming in

Moz Rank

Metric

Moz Rank of the domain of this message source. Moz Rank will be in the range of 0 to 10

Moz External Links

Metric

Moz External Links gives the number of external links to the domain of the source website of the message.

Moz Spam Score

Metric

Moz Spam Score is a metric that indicates how likely a website is to be penalized by the search engines as a site that provides low value to searchers, as measured by the ratios of content to code, content to external links, external links to internal links, and several other factors. The Spam Score will be in the range of 0 to 18. Higher Spam Score implies higher spam content.

Alexa Page Views

Metric

Pageviews are the total number of Alexa user URL requests for a site. Note that the pageviews are not unique.

Note: As per the new calculation logic updates we have made in the Alexa Page View metrics, you will get the exact values sent by the Alexa team as is without any modifications.

Alexa Rank

Metric

A relative measure of global popularity based on unique visitor and pageviews metrics from the past 3 months. Note that Country ranks are similar but are based on metrics for a specific country from the past 1 month.

Alexa Reach

Metric

Alexa Reach is an Alexa Search metric that measures the number of people who have the Alexa toolbar or extension installed and who see your content. For example, if your website has a Reach Score of 5,000, this means that 5,000 people out of a sample of 1 million, who have the toolbar or extension installed, saw your site yesterday. Alexa Reach should not be used/compared in conjunction with other metrics as the logic for calculation is totally different.

Note: As per the new calculation logic updates we have made in the Alexa Reach metric, you will get the exact values sent by the Alexa team as is without any modifications.

To fetch data from Video

Query-based Topic

  • In order to fetch data from Videos, you need to create a topic with Videos as its source.

  • While creating or editing your topic, click the Apply Filters tab, and select Videos as one of the Sources.

  • You can also select Sources: Videos from the dashboard/ Widget filter.

To learn in detail about how to create a topic, read Create a Topic in Topic Creation UI.

Domain-based Topic

  • In order to fetch data from Videos, you need to create a Domain-based Topic with Videos as its source.

  • You can add the domains/domain list in the Setup Profile tab of Topic builder.

  • While creating or editing your Topic, click the Apply Filters tab, and select Videos as one of the Social Channels.

  • You can also select Source: Videos from the dashboard/widget filter.

To backfill data from Video

To know more about how to backfill data, check out Listening Backfill for Topics.

Limitations

  • Author level metadata are anonymised for country china.

  • Engagement stats are not updated

  • Limited number of domains available, users can request new domains to be added via source verification route.

Frequently asked questions

Yes. Video displays the country associated with the top-level domain.

Data remains in the platform till any intimation is provided by Vendors or APIs.

Yes.

Yes, from the date of addition of domain inside Sprinklr.

Engagement stats are not updated for Videos.

Video data is pulled based on keyword match and Domain-based Listening.

Yes, Sprinklr can pull Videos from an entire URL-specific review page.

Videos as a Source is available by default in Listening Source; also, if you want to get new sources added, raise a support ticket for Source Verification.

You can use Quick Search and in the search bar enter Site: site link and can check directly if any mentions are in the environment or not.