By adding Podcast as a Listening Source, you can listen to and learn from Podcast data.

Podcasts are streamable and downloadable audio content available for on-the-go consumption. Sprinklr partners with Podchaser to streamline podcasting experience in a totally upgraded way. Gain access to live & historical data across 4.5M podcasts, 170M episodes. Integration of Podcasts as a Listening source will empower the research community to tap into a wide range of expert content on a myriad of topics via a comprehensively and continuously updated set of data streams.

See the following highlights of this integration –

• Explore podcast episodes data – set up keyword query topics and monitor mentions pulled in via keywords matching on episode title, description, transcripts (if available), and podcast title.

• Transcripts are available across 5k+ top podcasts, and this ranking is refreshed monthly. The episode's transcription is available for the initial 60 minutes.

• Channel Latency – access and listen to all new data within 24 to 48 hours

• Message text content and audio of podcast mentions is available across 40+ global languages

• You can now listen to the podcast as well by accessing the Audio Play bar on the message.

Podcast source capabilities

• Source: Podcast

• Source of data: Data Vendors

• Coverage: Sprinklr supports coverage of over 4.5 million new Podcasts and 170 million+ episodes powered by Podchaser.

• Latency: 24 to 48 hours

• Historical data: Since 2017

• Backfill support: Yes, for a new source from the date of addition, for an existing source all the data that has been fetched.

• Engagement Stats Refresh Rate: Not supported

• Author/ Profile metadata details: Yes (Author Name)

  Note: Author URL is not consumed for web-sources, hence distinct users cannot be determined accurately.

• AI-enriched data: Sentiment, Emotions, Language, Word cloud, Topic Cluster, Gender (profile), Smart Themes Clustering, Smart Insights

• Message type: Podcast Message, Media Type, Podcast, Photo, Status, Link

• Export Functionality:The export functionality for podcast transcripts to allow direct exports in JSON. This update will streamline the workflow, minimize manual tasks, and boost efficiency. Add a direct export option to generate a Zip file containing all podcast transcripts.

  Excel has a character limit of 32,000 characters, so the transcript was only downloaded up to that limit. However, this limitation does not apply to the JSON format, where there is no such character restriction.

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