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Guided Workflow Runner

Guided workflow can be rendered on an agent's screen via multiple methods depending on the use case that is being served by that guided workflow. There are multiple functionality that are available for the agent, via which they can perform various kinds of actions. Here are some commonly used r

Knowledge Base Article

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Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

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Smart Assist

What is Agent Assist?

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