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APIs

Sprinklr APIs and their capabilities

Articles

(4)

Product Insights New API

Product Insights has launched a new review retrieval API which has significantly enhanced the source coverage capabilities and simplified the process of product addition. Equipped with lifetime review data and additional meta-tags, brands can now perform an exhaustive and in-depth data analysis.

experience:space

Product Insights API

Product Insights New API

article:howto

Knowledge Base Article

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APIs

API to check visibility criteria for Sprinklr Live Chat

You can control the visibility of the Sprinklr Live Chat depending upon three conditions - Business Hours, Pending Cases in the Queue, and Agent's Availability.You can use this SDK to check the availability of the live chat widget based on the visibility configuration in the Live Chat builder. You c

Knowledge Base Article

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APIs

Sprinklr Static IP Addresses to Whitelist for Receiving API Calls

Whitelisting the IPs will ensure that your communication infrastructure doesn’t block communication with Sprinklr. The following static IP addresses are segregated based on the environment your Sprinklr instance is hosted in. EnvironmentIP Addressesprod54.209.94.9454.84.223.23654.210.111.11154.209.3

Whitelisted IPs

Knowledge Base Article

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APIs

Omnichannel Handover Protocol

Sprinklr will enable any external 3rd party Bot to participate in a conversation with the customer on any of the Modern Messaging channels like Twitter, WhatsApp, Sprinklr LiveChat, etc. This capability makes it possible for a brand to use an external or their own Bot for handling automated res

Knowledge Base Article

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