‎APIs | Sprinklr Help Center

Support

Sprinklr

Enterprise Offerings
Self-Serve Offerings
Sprinklr Social Self‑Serve Sprinklr Service Self‑Serve
Sprinklr Digital Twin
Sprinklr Service
Overview
Inbound Voice
Outbound Voice
Social Customer Service
Live Chat Support
Communities
Conversational AI Platform
Conversational IVR
Knowledge Base Software
Unified Agent Desktop
Agent Assist
Omnichannel Routing
AI-Powered Quality Management
Supervisor Console
Conversational Analytics
Workforce Management
Reporting and Analytics
Omnichannel Surveys
Guided Workflows
Service Command Center
Sprinklr Social
Overview
Social Publishing and Engagement
Employee Advocacy
Social Marketing for Distributed Teams
Works Best With
Social Listening
Social Advertising
Conversational Commerce
Social Customer Service
Sprinklr Insights
Overview
Social Listening
Competitive Insights and Benchmarking
Product Insights
Location Insights
Visual Insights
Media Monitoring and Analytics
Sprinklr Surveys
Sprinklr Marketing
Overview
Content Marketing and Campaign Planning
Social Advertising
Marketing Analytics
Ad Comment Moderation
Platform
Overview
Sprinklr AI
Sprinklr AI+
AI Studio
Security
Integrations
Sandbox
Display
Presentations
Active Data Retention
API
CPG
Financial Services
Government
Retail
Technology
Telecommunications
Travel & Hospitality
Marketing Teams
Overview
Crisis Management
Content Lifecycle Management
Social Media Management
Compliant Digital Selling
Franchise Digital Management
Executive Reputation Management
Industry Insights and Competitive Intelligence
Creative Insights and Production Optimization
Customer Service Teams
Overview
Omnichannel Contact Center
Customer Self-Service
Digital Customer Service
Outbound Campaign Management
Workforce Engagement Management
Contact Center Intelligence
Social Customer Service
Conversational Commerce
Proactive Digital Engagement
Unified-CXM
Customer Stories
Sprinklr Champions
Sprinklr Community
Our Story
Leadership
Newsroom
Partners
Careers
Investor Relations
Security & Data Privacy
Sustainability
AI Maturity Assessment
CX-WISE
Analyst Reports
Product Demo Days
eBooks & Reports
Events & Webinars
Blog
Unified-CXM Guide
Forbes Influential CMO 2024
Our Services
Training
For Agencies
Help Center
Release Notes
Contact Us

Pricing

Free Trial

Home
Platform
Integrations
APIs

APIs

Sprinklr APIs and their capabilities

Articles

(4)

Product Insights New API

Product Insights has launched a new review retrieval API which has significantly enhanced the source coverage capabilities and simplified the process of product addition. Equipped with lifetime review data and additional meta-tags, brands can now perform an exhaustive and in-depth data analysis.

experience:space

Product Insights API

Product Insights New API

article:howto

Knowledge Base Article

•

APIs

API to check visibility criteria for Sprinklr Live Chat

You can control the visibility of the Sprinklr Live Chat depending upon three conditions - Business Hours, Pending Cases in the Queue, and Agent's Availability.You can use this SDK to check the availability of the live chat widget based on the visibility configuration in the Live Chat builder. You c

Knowledge Base Article

•

APIs

Sprinklr Static IP Addresses to Whitelist for Receiving API Calls

Whitelisting the IPs will ensure that your communication infrastructure doesn’t block communication with Sprinklr. The following static IP addresses are segregated based on the environment your Sprinklr instance is hosted in. EnvironmentIP Addressesprod54.209.94.9454.84.223.23654.210.111.11154.209.3

Whitelisted IPs

Knowledge Base Article

•

APIs

Omnichannel Handover Protocol

Sprinklr will enable any external 3rd party Bot to participate in a conversation with the customer on any of the Modern Messaging channels like Twitter, WhatsApp, Sprinklr LiveChat, etc. This capability makes it possible for a brand to use an external or their own Bot for handling automated res

Knowledge Base Article

•

APIs

Core Components

Governance

Sandbox

Integrations

Adobe

Microsoft

AppsFlyer

Google

Integration Guides

Bazaarvoice

PowerReviews

Discourse Forums

Data Connectors

Google Analytics

APIs

URL Shortners

WordPress

Salesforce

Haptik

Bitly

Getty

Trustpilot

Configure an Extension in Sprinklr

External API

Computer Telephony Integration (CTI)

Sprinklr Accessibility and Compatibility Features

AI+ Studio

How can we help you?

Products

Sprinklr Service
Sprinklr Insights
Sprinklr Marketing
Sprinklr Social
Unified CXM Platform

Solutions

Industries

CPG
Financial Services
Retail
Technology
Telecommunication
Travel & Hospitality

Teams

Marketing
Customer Service

Company

Our Story
Newsroom
Partners
Careers
Culture & Talent
Investor Relations
Security & Privacy
Customer Stories

Support

Developer Portal
Integrations
Help Center
Contact Us

Resources

Analyst Reports
Product Demos
Podcasts
Blog
Guides
eBooks
Events & Webinars
Masterclass
Services
Training

Social Media Topics

Social Listening Guide
Social Media Monitoring
Social Media Management

Customer Service Topics

CCaaS Guide
Customer Service
Contact Center AI (CCAI)

Sprinklr Website Home