Authentication Template

Articles

(1)
SH
Create an Authentication message template

This template is created to support the capability to authenticate your customer through Apple Messages for Business account. This will help you in verifying customer's identity. You can create an Authentication Message template and send it to customers to go through the authentication process.

Knowledge Base Article

Getting Started with Sprinklr Service

Sprinklr Service Glossary

Service Channels

Pinterest

Nextdoor

Google My Business

Instagram

YouTube

LinkedIn

Reddit

Twitter

WhatsApp

Email

Apple Messages for Business

Sprinklr Live Chat

SMS

Google Business Messaging

Facebook Messenger

Voice

Facebook

Video & Co-browsing

Instagram DM

Twitter DM

Forum

Omnichannel

Wechat

Line

Viber

Source Agnostic

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas