Automated workflows

Articles

(1)
SH
Customize Survey Expiry Date Format

When you configure a rule to send surveys to customers, you can set the due date/expiry date format to numerical form. This will help you to set the due date according to your language convenience.Note: Use of this feature requires that Case Management be enabled in your environment. To learn more,

Surveys

Rule Engine

Knowledge Base Article

 • 

Sending Surveys

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Introduction to Sprinklr Surveys

Survey Builder

Survey Customizations

Language Translations

Sending Surveys

Automated workflows

End User Experience

Root Cause Analysis

Task Console

Survey Reporting

Survey FAQs

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas