Best Practices for Optimal Telephony Setup

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Best Practices for Jabra Headphones

In this article, learn about the best practices to follow for Jabra headphones. Jabra headphones are used by agents in call centre for communication with customers. The following list contains the best practices that agents need to follow for better call quality when they are using headphones. Do’s

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Best Practices for Jabra Headphones

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System Best practices

Supported operating environments​​When setting up the operating environment to work with Sprinklr, please review these requirements:Operating System(OS)(Agent Workspace): Windows 10 / Windows 11 / macOS 10.14+/ Ubuntu/ Citrix VDIRAM: Recommended 8GB of RAMCPU: Intel Core i5 4440 or better/AMD Ryzen

service channels - voice

Knowledge Base Article

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Best Practices for Optimal Telephony Setup

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Network Best Practices

​Network configurationEnsure you have enough bandwidth reserved to work with Sprinklr. Follow these points listed here:A good rule of thumb is a 1 Mbps symmetrical connection per device.For VoIP calling, the preferred network connectivity is ILL/MPLS/SDWAN/Direct connect/Express route.Avoid having o

service channels - voice

Knowledge Base Article

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Best Practices for Optimal Telephony Setup

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