Direct Messaging (DM)

Articles

(3)
RS
Group Direct Messages

Admins with the Create Group DM permission can create group chats in direct messages by adding multiple users individually or by selecting predefined profile lists. This feature streamlines communication by allowing admins to quickly initiate conversations with specific groups of users.To Create a G

Knowledge Base Article

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Direct Messaging (DM)

RS
Broadcast Direct Messages to Multiple Users Simultaneously

Admins with the Send Broadcast DM permission can send a single direct message to multiple users individually or to predefined profile lists at once. This feature allows for efficient communication, enabling admins to reach out to several users simultaneously with the same message, rather than having

Knowledge Base Article

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Direct Messaging (DM)

SH
DM on Community

This features allow Direct Messaging within the community forum, allowing community users to engage in private conversations and efficiently manage the exchange of sensitive information in a secure manner. This feature is ideal for situations where users may need to share confidential details beyond

Knowledge Base Article

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Direct Messaging (DM)

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