Getting Started

Articles

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Overview

A new AI-everywhere offering that unifies proprietary AI from Sprinklr with OpenAI’s generative AI, Sprinklr AI+ brings generative AI to customer experience with a commitment to enterprise-level governance, security, and data privacy. It unifies the best of both worlds - 1. Sprinklr’s in-house AI, b

Sprinklr AI+

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Knowledge Base Article

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Getting Started

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Frequently Asked Questions (FAQs)

Q. How can I enable Sprinklr AI+?OpenAI generative AI features are not enabled by default within the Sprinklr enterprise product for any customers. Please note the following timeline:OpenAI integrated features will be made available to a limited subset of customers via the Limited Availability (LA)

Sprinklr AI+

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Knowledge Base Article

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Getting Started

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Getting Started

Agent Assist

Conversational AI

Community

Quality Management

Customer-Facing Guided Workflows

Service Agent Personas