Guardrails

Articles

(2)
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Guardrails Library

Guardrails serve as vital components within the framework of a Digital Twin, offering a structured approach to ensure safe and ethical interactions. These advanced features establish boundaries, enabling the Digital Twin to operate within predefined constraints while delivering consistent and reliab

Knowledge Base Article

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Guardrails

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Add Guardrails

Custom Prompts enable the customization of responses based on predetermined criteria, ensuring alignment with brand guidelines or other standards. Rule Based Guardrails, on the other hand, facilitate decision-making processes through the implementation of predefined conditions and actions.Note: Digi

Knowledge Base Article

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Guardrails

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

Testing Widget

Skills & Tasks

Digital Twin Overview

Audit

Digital Twin Persona

Audience Segments

Routing

Simulator

Knowledge and Data Management

Guardrails

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas