Inbound rules

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Conditions Applicable with Inbound Rules

Conditions can be set in Inbound Rules to check for specific criteria that a message meets when it is brought into Sprinklr before an action is executed on the inbound message or the profile associated with the message. Below, is a list of the Inbound Rule Condition types and the specific conditions

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Inbound rules

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Actions with Inbound Rules

Actions are executed on the inbound message or the profile associated with the message. In this article, we'll look at each Inbound Rule Action type and the specific actions within those action types:Assign a Message to a User/Queue:Assign a Message to User/Queue Actions are actionable tasks on

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Inbound rules

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Introduction to Inbound Rules

Automate tagging of messages and direct messages into your Universal Inbox Queue using inbound rules. Inbound Rules apply to messages or profiles when brought into the Sprinklr platform. These Rules can be initiated based on the social channel, account, or message type.Inbound Rules can be a great w

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Inbound Rule Conditions

Inbound Rules

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Inbound rules

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Engagement

Governance

Rule Engine

Introduction to Rule engine

Inbound rules

Outbound rules

Queue rules

Autofill rules

Logout rules

Auto import rules

SLA rules

DAM rules

Pre publishing rules

Post publishing rules

UGC rules

Listening rules

Volumetric rules

Paid rules

Auto boost rules

Benchmarking rules

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