Manage Shift Patterns
Learn how to manage Shift Patterns in Sprinklr WFM.

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Manage Shift Patterns in Sprinklr WFM

Sprinklr WFM’s Shift Patterns allow Administrators and Workforce Managers to create and manage structured weekly Shift templates for agents. Patterns involve scheduling employees for different Shifts at varying times throughout the week, which ensures continuous operations, prevents employee burnout

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Manage Shift Patterns

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Forecast Reports

Omnichannel Forecasting

Manage Shift Patterns

Getting Started

Getting Started

Manage Forecast Scenarios

Getting Started

Workforce Management Overview

Sprinklr's Workforce Management Solution

Manage Workloads

Manage Activities

Need for Workforce Management

Manage Shifts

Workforce Management Permissions

Manage Time Off Policies

Omnichannel Capacity Planning

Managing Schedule

Schedule Reports

Managing Forecasts

Managing Requests

Managing Capacity Plans

Leave Reports

Omnichannel Scheduling

Managing Schedules

Leave Management

Bidding

Tracking Real Time Adherence

Managing Bids

Managing Approval Workflows

Real Time Adherence

Managing Leaves

WFM Configurations

Manage Persona App

Slot Management

Events

Managing Slots

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas