Proactive Messaging and Notifications

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Effective Proactive Messaging Strategies

Brands can utilize push notifications and proactive communication through emails, social media and messaging apps to provide customers visibility into the status of their orders and facilitate post-sales interactions. While traditional communication channels suffice, utilizing proactive messaging ca

Knowledge Base Article

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Proactive Messaging and Notifications

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

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Sprinklr Commerce

Sprinklr Commerce Overview

Proactive Customer Outreach

Catalog Integration

Proactive Messaging and Notifications

Journey Facilitator

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Self-Service Support

Live Stream Chat for Commerce

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