Rule Engine

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Send an Auto-Response via Case Update Rule

In Rule Engine, now you have an option to send an auto-response to case update rule just like the Inbound Rules. Send an Auto-Response To Case Update Rule Click the New Tab icon  and select Rule Engine under the Social Core Cloud.  

article:howto

stage:final

Knowledge Base Article

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Rule Engine

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Auto Import Rules

This topic aims to take you through Auto-Import Rules, a Rule Type in Sprinklr. To view the list of Rules, see Types of Rules.Auto Import rules are initiated when a message is posted natively via the social media channel instead of Sprinklr. If an Auto Import rule is set up, enabled and the con

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cloud:core

article:howto

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Rule Engine

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Workflow Update Rules in Sprinklr

Keeping things nice and organized is great for any business. The same goes for saving precious time on routine work which could be easily replaced by well-orchestrated “conveyor belt” processes. Sprinklr workflow automation is, by all means, a lifesaving and efficient feature to surely get ahol

Workflow Update Rules

Workflow Update

Knowledge Base Article

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