Testing Widget

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Twin Testing Widget

Testing the Digital Twin's functionality is crucial for ensuring its performance and reliability in handling user interactions. Utilizing the Testing Widget within the Digital Twin window facilitates this process by allowing users to simulate conversations and evaluate Twin's responses.By

Knowledge Base Article

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

Testing Widget

Skills & Tasks

Digital Twin Overview

Audit

Digital Twin Persona

Audience Segments

Routing

Simulator

Knowledge and Data Management

Guardrails

IVR

Knowledge base

Community

Quality Management

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Customer-Facing Guided Workflows

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