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One cloud, 5 products, on a single-

instance architecture powered by AI

One cloud, 5 products, on a single-

instance architecture powered by AI

Modern Marketing

Includes Campaign Briefing, Planning, Workflows, Collaboration, Asset Management, Production, Publishing, Influencer Marketing, Advocacy Marketing, Analytics and more.

1

Generate more sales with better content using integrated insights using integrated insights 
and earned media

2

Reduce content production costs and enable agile marketing with automated workflows

3

Protect your brand’s reputation with enterprise-grade governance

Modern Advertising

Includes Campaign Execution, Budgeting, Bidding, Pacing, Rules, Rotations, Workflows, Paid/Owned/Earned Reporting and more.

1

Increase return on ad spend using AI and consumer insight

2

Improve advertiser productivity across siloed team using collaboration and automation

3

Protect your brand’s reputation with enterprise-grade governance

Modern Research

Includes: Benchmarking, Product Insights, Visual Insights, Location Insights, Brand Insights and more.

1

Grow your business with insights by leveraging actionable insights derived from real-time voice of customer using AI

2

Improve your customer experience with comprehensive insights and competitive intelligence

3

Protect your brand’s reputation by proactively detecting and managing crises

Modern Care

Includes: Social, Messaging, Email, SMS, Chatbots, Live Chat, Communities, Surveys, Assignment Engine, Case Management, Unified Agent View, Supervisor Console, Resource Management, Reporting, and more.

1

Reduce churn and increase revenue by enhancing customer experiences

2

Decrease costs with operational efficiencies

3

Improve Customer Satisfaction by improving the quality of interactions between agents and customers

Modern Engagement

Includes Monitoring, Planning, User Generated Content, Publishing, Rules Engine, Distributed Social, Reporting, and more.

1

Turn social into a revenue driver by engaging more customers

2

Get more output from social media managers using automation and AI to save time

3

Protect your brand’s reputation with enterprise-grade governance

A unique Sprinklr feature – value realization built directly into the platform

Customers use Sprinklr to generate 100's of millions of dollars in value – across 45 common use cases that are pre-configured, easily enabled and come with built-in value realization dashboards to track progress towards your goals

Modern Marketing
Modern Advertising
Modern Research
Modern Care
Modern Engagement

Generate more sales with better content

  1. 1

    Create more effective content that resonates with your audience by leveraging AI-powered insights around your customers, prospects and competitors.

  2. 2

    Improve results by identifying and re-using your highest performing content across channels, markets, and business units.

  3. 3

    Make your content more compelling through sourcing and leveraging User Generated Content from your advocates or influencers.

Reduce content production costs

  1. 1

    Save time across campaign planning and content production activities through leveraging automated workflows and milestone tracking.

  2. 2

    Enhance your internal (brand & legal) and external (agency) teams' productivity as they collaborate with context in a single platform with a unified global calendar and centralized asset management.

  3. 3

    Reduce your content production costs by suggesting and re-using brand content and UGC across channels, markets and business units.

Protect your brand’s reputation

  1. 1

    Eliminate the risk of off-brand marketing with a global compliance framework for standardized briefs, content templates, governance rules, and approval processes.

  2. 2

    Eliminate the risk of unauthorized marketing activity by deploying an auditable governance structure that manages user access and permissions based on roles and responsibilities.

  3. 3

    Mitigate the risk of PR crises by restricting content for confidentiality, red-flag keyword monitoring, and the ability to automatically stop publishing across all channels, when required.

Love means never having to say that you missed an opportunity to improve CXM.

Contact us today and let us come up with a proposal that addresses your enterprise needs.

Already a customer and need some love? Email: support@sprinklr.com

Give us a call: +917-933-7800

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