Yes, Sprinklr allows you to send newsletters to multiple recipients directly via the Sprinklr platform. With Sprinklr’s newsletter, you can communicate the top event using Listening and Story Analytics data source. Please note that only Listening and MM&A clients have access to newsletters. For further information, please refer to Introducing Newsletters to Sprinklr Insights.

Yes. With Sprinklr, you can now customize your newsletters to align with your communication strategy. Sprinklr’s newsletter allows you to –

1. Customize the branding of your newsletters to align with the branding guidelines of your organization

2. Customize the content of your newsletter messages to drive key insights using a manual newsletter.

3. Add additional insights and internal announcements to complement the newsletter messages using the Text and Title Widget.

No. There is no restriction with respect to the number of recipients that you can add in your Sprinklr newsletter

With Sprinklr, it is now possible to track the performance of your newsletters and understand the various reception metrics for your newsletters via Newsletter Analytics.

Various email analytics are available for tracking including:

1. Number of Recipients

2. Number of Emails sent

3. Unique Opens

4. Open Rate

5. Unique Clicks

6. Click Rate

7. Unsubscriptions

8. Unsubscription Rate

Newsletters analytics will be available for the newsletters created and distributed post 23rd August 2022. Also, please note that the Newsletters analytics are currently available at a distribution level only.

No, the recipients will be able to read full paywalled articles within the newsletters. Due to fair use doctrine policy and copyright rules, only the first 250 characters are shown in the newsletter messages.

Once the user clicks on a newsletter message, they are redirected to the native site of the article. If the user has access to any paywalled publication, they can use their personal credentials to login and see the paywalled content.