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Media Monitoring & Analytics FAQs

The Media Monitoring & Analytics (MM&A) product enables the PR and corporate communication professionals to eliminate the challenges in their day-to-day job functions using AI to uncover actionable insights across traditional & modern channels. The day-to-day job functions include PR per

Knowledge Base Article

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Social Listening

Media Monitoring & Analytics

Crisis Identification via Stories

Media Monitoring & Analytics

Media Stories

FAQs

Story query setup

Story Query

Advanced Concepts

PR Monitoring via Custom Dashboards

Dashboard setup

Where to find MM&A?

Onboarding Module

MM&A Dashboards

Newsletter setup

Strategize your PR outreach

Stakeholders Communication via Newsletters

Alert Setup

Permissions Required for MM&A Modules

Metrics & Dimensions

Data Sources

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+