Set User Language

Updated 

Summary

Sprinklr platform can be displayed in a number of languages. The platform's language display is set at the user level and can be changed by a Customer or Workspace Administrator. This article shares steps to set the user language.

Platform Language Options for a User

By default, the language will be set to English (US). However, other than this, the following platform languages can be selected:

English (US) 

English (UK)

Arabic

German (Deutsch)

Portuguese

Japanese

Spanish

Russian

Korean

French

Chinese (Simplified)

Italian

Steps To Set the Platform Language for a User:

NOTE: The following steps are for an Admin to set a platform language for a User.

  • Click the New Tab icon. Under Platform Modules, click Users within Collaborate.

  • Hover over the Options icon for whom you'd like to set the language and select Edit.

  • In the Update User window, select the desired language from the Language drop-down menu

  • Click Save in the bottom right corner to set a new language for the user.

Steps To Change Your Platform Language:

NOTE: The following steps are for a User to update their platform language.

  • Click on your User Icon in the top right corner to access the quick User Menu.

  • From the User Menu, either click the Username or click the Security Settings option.

  • Click Edit in the top right corner of the dashboard bar.

NOTE:

  • Setting the user language will not affect the content of messages within the platform. The Sprinklr environment will display in the language set, however, any content pulled into Sprinklr will not be translated.

  • Admin can't set a default platform language for the whole workspace.

  • Admin can set a platform language for a User.

  • Users can change their platform language