Cover Image and Title: The cover image and headline of the story card are derived from the article which emerged first in the story. The image and title gets updated when an article with higher MOZ rank is added to the story. If the primary article does not contain any image, a default image is provided by Sprinklr.

Date and Time: The date and time at which the story was created. The date and time in the story card is determined by the timezone selected in the date range filter. The default timezone is according to the user’s country.

Category: The category represents the field about which the story talks, for example, Technology, Health, Education, etc. These are assigned using AI news categorization models that identify the category based on the title and content of the primary article.

Publications Count: The count represents the number of publications of articles or messages covering the story. This count gets updated when an article from a new publication gets mapped to the story.

Selected Metric: Users can select the metrics as per their requirements for reporting purposes. Here, for example, the impact score is measured for the story. The components used to derive an Impact score for a news article/social mention/TV coverage are Influence, Shares.

Summary: Based on the significance scores derived using a proprietary algorithm, the top 2 sentences that are related to the title are selected for summary.