Adding a brand logo gives users the power to fetch mentions and run insights to understand where their or competitors' brand logos are visible and help brands uncover the sentiments, and track usage & sharing of the logo.

Steps to get a brand logo added (to listen)

1. To have your company’s logo trained, raise a request with Sprinklr Support (support@sprinklr.com).

2. In the request please share the name with which you would like to have your logo associated.

3. Share a high-definition image of the logo so that Sprinklr can train ML models on the logo.

Once added, you can fetch mentions by creating a Visual Topic and using the logo from a dropdown inside the Select Logo option.

Example for getting a new logo added

• Name of the brand: Sprinklr

• Reference image: Brand's Logo

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Upon receiving the request, the ML team will have the model trained to identify your logo and enabled in your environment within a week.