Nexmo SMS enables brands to send and receive messages through Nexmo directly from their applications. Nexmo provides a way to communicate with one another domestically and internationally.

Within Sprinklr, you can add a Nexmo SMS account and create custom reports, too. With volume, productivity and quality analysis, you can have SMS part of an omnichannel care strategy. You can also use Nexmo SMS as a channel in publishing and engaging with inbound content.

To Add a Nexmo Account

1. Click the New Tab icon . Under Governance Console, click Accounts within Platform Setup.

2. In the top right corner of the Accounts window, click Add Account.

3. Search and select Nexmo from the available channels.

4. On Add Nexmo Account window, fill in the account details i.e. Display Name, Country Code, Phone Number, App Id, and App Secret.

   
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5. Click Save in the bottom right corner of the window.