Product Insights offers review coverage across 600+ eCommerce domains. Based on customer requirements, new domains can be raised for coverage too. In this article, we will explain the process of raising custom sources for coverage.

Procedure to add a custom source

To add a Custom Source, this Google Form needs to be filled as the first step. In the form, there are 3 mandatory fields that need to be filled:

• Name of the client

• Is this an existing client or a new prospect?

• Domain Name (with review example URL)

  • For example, Amazon.com – https://www.amazon.com/dp/B07HGBMJT6

  • This example URL should have reviews recently published on it

Submitting this Google Form sends a request to the Success Team to raise the domain onto the Sprinklr platform.

Timelines

It may take 10-15 working days for adding a new source into Product Insights coverage. For exact timelines, you can reach out to the Success Team.

How to check whether a domain is covered?

The list of covered sources is displayed under the Sources dropdown list within the Add Product section.

Alternatively, to get a comprehensive list of sources covered under Product Insights, please get in touch with the Success Manager.