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Sources

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Product Insights on FPDI data

What is FPDI?Apart from social and review data, there are various forms of first-party data, such as surveys, feedback, and reports, that an organization may maintain with them. Sprinklr has the functionality to run its Product Insights models on these types of data as well, in the form of FPDI – Fi

First Party Data Ingestion

product insights

FPDI

Knowledge Base Article

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Sources

Adding a custom source in Product Insights

Product Insights offers review coverage across 600+ eCommerce domains. Based on customer requirements, new domains can be raised for coverage too. In this article, we will explain the process of raising custom sources for coverage. Procedure to add a custom sourceTo add a Custom Source, this Google

Knowledge Base Article

•

Sources

Product Insights on owned accounts

By adding an Account to a Product, you can pull content from your owned Account pages into Product Insights reporting. This allows users to utilize product-based accounts (like a specific Facebook Page dedicated to a product) to gain a comprehensive view of customer feedback. Additionally, any Accou

Knowledge Base Article

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Sources

Mapping Listening data to Products

TopicsTopics are the fundamental units to listen within Sprinklr. They are composed of queries, constructed with keywords or Keyword Lists, boolean operators, filters, and sources. How to map Topics to a Product?Open the Add Product/Update Product window.Click on the Topics drop-down box under the S

Knowledge Base Article

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Sources

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