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Articles

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Product Insights on Review Websites

Reviews provide valuable insights that directly reflect the voice of customers, offering a rich source of feedback for businesses. Product Insights (PI) can pull data from various review platforms and present it in a unified view for analysis. In order to fetch this data, the source URL from the rev

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Product Insights on FPDI data

What is FPDI?Apart from social and review data, there are various forms of first-party data, such as surveys, feedback, and reports, that an organization may maintain with them. Sprinklr has the functionality to run its Product Insights models on these types of data as well, in the form of FPDI – Fi

First Party Data Ingestion

product insights

FPDI

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Product Insights on owned accounts

By adding an Account to a Product, you can pull content from your owned Account pages into Product Insights reporting. This allows users to utilize product-based accounts (like a specific Facebook Page dedicated to a product) to gain a comprehensive view of customer feedback. Additionally, any Accou

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Mapping Listening data to Products

TopicsTopics are the fundamental units to listen within Sprinklr. They are composed of queries, constructed with keywords or Keyword Lists, boolean operators, filters, and sources. How to map Topics to a Product?Open the Add Product/Update Product window.Click on the Topics drop-down box under the S

Knowledge Base Article

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Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Social Listening

Media Monitoring & Analytics

Product Insights

Insights Assistant

What is Product Insights?

FAQs

Products

Advanced Concepts

Permissions

Dashboards

Getting Started

Sources

Accessing Product Insights

Persona App

Onboarding Module

Engines

Metrics & Dimensions

Alerts

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+