‎Creation of Topic: Step-wise features & terms

Creation of Topic: Step-wise features & terms

Updated

1 day ago

Click the New Tab icon. Under Sprinklr Insights, click Topics under Listen.
On the Topics window, click Add Topic in the top right corner.
On the Create New Topic screen, enter/select basic details. For more information, see – Create New Topic – Fields & Description.
At the bottom of the Topic Details tab, click Next, or alternatively directly click the Setup Query tab.
On the Setup Query tab, fill in the required fields to build your query.
Click Next or directly click the Apply Filters tab.
Here you can filter your results by Sources, Languages, Locations, and Twitter related filters. Fill in the required details.
Click the toggle icon in the bottom left corner to set the fetching status of your topic as Fetching or Not Fetching.
Alternatively, you can click the toggle icon near the topic name in the Topics window to enable or disable the fetching of your topic.
Click Save Topic.

Field	Description
Topic Name	Enter a name for the new topic.
Topic Group	Search and select a topic group.
Topic Description	Enter a description for the new topic.
Topic Tags	Enter comma-separated tags.
Include messages from	Select a start date from which messages are listened to.
Include messages till	Select the end date to which messages are listened to.

Setup Query tab	Set up your query (basic & advanced) here
Advanced Query	Toggle this option to create a complex text query.
ANY of these Keywords / Phrases should be present in the received messages	Enter or select the keywords or phrases, any of which should be present in the received mentions. After you have entered and selected at least one keyword in the Keywords field, other keywords related to that keyword will be auto-suggested.
ALL of these Keywords / Phrases must be present in the received messages	Enter or select the keywords or phrases, all of which should be compulsorily present in the received mentions. After you have entered and selected at least one keyword in the Keywords field, other keywords related to that keyword will be auto-suggested.
NONE of these Keywords / Phrases should be present in the received messages	Enter or select the keywords or phrases, none of which should be present in the received mentions. After you have entered and selected at least one keyword in the Keywords field, other keywords related to that keyword will be auto-suggested.

Refine Query	Use filters to narrow down your topic and get rid of unwanted and spam messages
Sources	Users can select particular Social, web, traditional, or Data ingestion to fetch mentions
Paid and Owned Accounts	Include messages from these Paid and Owned Accounts
Spam Filtering	Filter out spam or unwanted Twitter profile lists, unwanted profiles & unwanted domains/domain lists
Language	Filter out mentions of specific languages
Location	Filter out mentions from specific location
Twitter Related	This set of filters will help you include/exclude messages from authors/URLs/retweets

Languages	Select languages filters
All Languages	Select this to fetch results in every language.
Specific Languages	Select single or multiple languages for the required messages. To remove a language, click the corresponding Remove icon.
Languages Except	Select the language for which listening is not to be done. To remove a language, click the corresponding Remove icon.

Countries	Select countries filters
All Countries	Messages from all around the globe will be included.
Specific Countries	Search and select the countries from where you want the messages to be fetched.
Countries Except	Search and select the countries to exclude.
Add Location	Excluding / Including mentions from specific locations helps users to filter out unwanted/ required messages from specific locations or localities.

Twitter Related	Select Twitter-related filters
Exclude Retweets	Check this to exclude retweets.
Exclude Quoted Retweets	Check this to exclude quoted retweets.
Include messages from only Verified Twitter Profiles	Check this to include messages only from verified Twitter profiles.
Include messages which match Query in Username/Handle	Check this to include messages matching your topic query in Username/Handle.
Include messages that have matched Keywords in URL	Check this to include messages matching the keywords in Twitter URL.
Include messages from Twitter Profiles with min follower's count	Check this to enter the minimum number of follower count of Twitter accounts from which the messages will be included. Messages will not be fetched for any account having lesser followers than the entered number.