Topic Creation & Setup

Articles

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Enable/disable data fetching for Topics

Enable or disable data fetching for one or more topic queries simultaneously in Social Listening. The enabling/disabling of data fetching helps you to manage your listening data based on the topic or topic groups. Data fetching implies pulling data as per your topic query in the form of messages. Th

Knowledge Base Article

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Topic Creation & Setup

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Create a Visual Listening Topic

To uncover valuable and precise insights and listen to conversations around images containing your brand logos and image text (OCRs).Sharing pictures, videos, and memes has become a new language of millions of conversations on social media. With visual topics, you can easily listen to visual insight

Visual Listening

Visual Based Listening

Knowledge Base Article

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Topic Creation & Setup

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Using Keyword Suggestions to make topic creation easy

Sprinklr equips you with major AI-driven capabilities in the keyword suggestions in Topic and Theme Query Builder, and Keyword List. The AI-powered smart keyword/phrase suggestions encompass the multiple variations of the keywords and phrases, which are the alteration of verbs, adjectives, and tense

Smart Suggestions

Keyword suggestion

Knowledge Base Article

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Topic Creation & Setup

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Creation of Topic: Step-wise features & terms

To create a TopicClick the New Tab icon. Under Sprinklr Insights, click Topics under Listen. ​On the Topics window, click Add Topic in the top right corner. ​On the Create New Topic screen, enter/select basic details. For more information, see – Create New Topic – Fields & Description. ​At the b

Create Topics

Topic Creation

Knowledge Base Article

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Topic Creation & Setup

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Create a Sina Weibo Listening Topic

Sina Weibo is one of the most popular social media platforms in China. With its broad reach, extensive user base, and diversity of conversation, Weibo offers a unique opportunity for brands to engage at the forefront of trends. What is Sina Weibo Based Listening?Sina Weibo provides a wealth of infor

Sina Weibo Topic

Knowledge Base Article

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Topic Creation & Setup

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Optimize Topic Library for quick Topic curation

Use pre-curated topics from an extensive Topic Library imparting speed and efficiency in Topic making process.Sprinklr provides you with its readily available Topic Library which is an amalgamation of pre-curated topics catering to multiple industries, brands, executives, products, and support. The

Topic Library

Knowledge Base Article

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Topic Creation & Setup

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Advanced tuning capabilities in the Topic builder

Topic Tuner can be defined as the latest set of enhancements in the topic creation process which fine-tunes your result to your topic query with enhanced reports and deep actionable insights for your topic query. Below we discuss some major features encompassed by the topic tuner in detail and how i

Knowledge Base Article

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Topic Creation & Setup

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Create an Account-based Listening Topic

Listen to incoming messages, comments & posts of your paid and owned accounts.​By creating an Account-based Listening Topic, you can uncover valuable and precise insights and analyze your own brand account.What is an Account-based Listening?Account-based Listening is a type of listening that all

Account listening

Knowledge Base Article

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Topic Creation & Setup

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Use Topic Template to create a Topic

Sprinklr Insights supports the creation of Topic Templates so you can structure the ways Topics are created, or apply new rules to existing Topics. You can use Topic Templates within Listening to create templates for Topic queries, then use those templates to create new Topics. To create a Topic Tem

Use Topic Template to create a Topic

Create Topic

Topic Template

Knowledge Base Article

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Topic Creation & Setup

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Create a Query-based Listening Topic

Query-Based Listening helps you to gather high-quality data (conversations) from social media platforms, which can be filtered and analyzed to uncover valuable insights about your brand or competitors. How it worksDefine your queries based on what you want to monitor.Gather data from various social

query

write query

Listening Topics

Knowledge Base Article

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Topic Creation & Setup

Getting Started with Sprinklr Insights

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