Topic Creation & Setup

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Create a Query-based Listening Topic

Query-Based Listening helps you to gather high-quality data (conversations) from social media platforms, which can be filtered and analyzed to uncover valuable insights about your brand or competitors. How it worksDefine your queries based on what you want to monitor.Gather data from various social

query

write query

Listening Topics

Knowledge Base Article

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Social Listening

Quick Search

What is Social Listening?

Social Networks

Topics

Crisis Management

Use Case Hub (Archive)

AI Enrichments

Quick Search

Advanced Entities & Settings in Listening

Onboarding Module

Web Sources

Boolean Queries & Operators

Twitter Trending Topics

Where to find Social Listening?

Themes

Use Case Hub

Smart Insights

Traditional Sources

Entities

Keyword Lists

Smart Theme Explorer

FAQs

Dashboards

Listening Dashboards

Alerts

Social Listening Sources

Metrics & Dimensions

Instagram Hashtag Management

Alerts

Youtube Keywords Manager

Newsletters

Media Monitoring & Analytics

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+