Use AI Studio as a data dource in Listening dashboards

Updated 

This article describes how to plot the AI Studio dimensions to a Listening dashboard to get instant insights into your AI Project’s related data.

Sprinklr’s AI Studio allows you to test the AI models to your satisfaction and provide feedback to customize the models as per your requirements. Besides being a stand-alone product, AI Studio can also be used as a data source in a Listening dashboard. In this way, you can easily plot the AI Studio dimensions to a Listening dashboard to get instant insights into your AI Project’s related data.

After you successfully create a Listening dashboard, follow these steps to use AI Studio as a data source while creating widgets.

To add AI Studio as a data source in a widget

  1. On a Listening dashboard, click the Add Widget button in the top right corner. If the dashboard has no widget, the Add Widget option will also appear in the center of the window.

  2. On the Widget builder, enter the widget name and select AI Studio as a data source.

  3. Select a visualization type for your widget. For example, Table.

  4. Select the AI Studio’s metrics and dimensions that you want to plot on your widget. You can select multiple dimensions with at least one metric to plot data.

  5. Click Add to Dashboard to add the widget to the Listening dashboard.

The widget having AI Studio’s dimensions plotted is successfully added to your Listening dashboard. You can use the same way to add multiple widgets having different AI Studio dimensions.

To plot a widget using AI Studio dimensions

To plot a widget using AI Studio metrics and dimension, follow these steps –

  1. Go to the Create New Widget screen in a Listening dashboard.

  2. Select AI Studio as the source for the widget.

  3. Choose the relevant metrics and dimensions for the widget.

  4. Confirm the preview and create widget.

  5. Generate the widget based on the selected metrics and dimensions.

List of AI Studio’s metrics & dimensions

Below is the list of Metrics supported by AI Studio – 

Metric Name

Description

Messages Validated 

This is the number of predicted messages’ classifications validated by the user. 

Messages Edited 

This is the number of predicted classifications in which the user switched the classification.

Messages Approved 

This is the number of validations approved by the approver 

Messages Rejected 

This is the number of validations rejected by the approver 

Insight Accuracy (PI) 

Measures the proportion of correct Product insights predicted by the model 

Message Sentiment Accuracy (PI) 

Measures the proportion of correct Message Sentiments predicted by a PI validation model 

Insight Accuracy (LI) 

Measures the proportion of correct Listening insights predicted by the model 

Message Sentiment Accuracy (LI) 

Measures the proportion of correct Message Sentiments predicted by a LI validation model 

Accuracy (Sentiment) 

Accuracy for Sentiment project based on the number of sentiment insights approved and rejected 

Below is the list of dimensions supported by AI Studio – 

Dimension Name

Description

Conversation Stream

The conversations on social channels containing all messages that match the selected filters

User Group

User group as defined by the user

User

The name of the user

Project

The name of the project

Project Type

The type of the project created

Modified Date

The date when model was modified

Validated Date

The date when predictions were validated

Reviewed Date

The date when the classification was reviewed

Reviewed By

Name of the reviewer

Project Engine

The model engine of the project as selected while creation

Classification Final

The final classification of the message after it may have been changed

Classification Initial

The initial predicted classification of the message

Model Status

The status of the model

Project Created By

The user who created the product

Project Language

The language of the project added while creation

Project Status

The status of the project

Project Tag

Tags can be added to filter out specific projects in bulk

Text Classification Final

The final text classification of the message after it may have been changed

Text Classification Initial

The initial text classification of the message after it may have been changed