Getting Started

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LINE Welcome Messages

LINE Welcome Messages in Direct Messages make it easier for businesses to define the customer experience from the start, without requiring any manual action at all. Welcome Messages are sent to users when they begin a Direct Message conversation with your LINE account and can be used to let customer

Knowledge Base Article

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Getting Started

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Add a LINE Account

LINE accounts that can be added in Sprinklr include Official Accounts with LINE Business Connect capability and LINE Business Connect Accounts. Official Account with no Business Connect API capability cannot be connected to Sprinklr.Before You BeginEnsure that

Knowledge Base Article

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Getting Started

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Pinterest

Nextdoor

Google My Business

Instagram

YouTube

LinkedIn

Reddit

Twitter

WhatsApp

Email

Apple Messages for Business

Sprinklr Live Chat

SMS

Google Business Messaging

Facebook Messenger

Voice

Facebook

Video & Co-browsing

Instagram DM

Twitter DM

Forum

Omnichannel

Wechat

Line

Viber

Source Agnostic

Esendex

MS Teams

Google RBM

KakaoTalk

Inbound Voice

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Case Management

Automation and Assignment

Unified Agent Desktop

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Conversational AI

Digital Twin

IVR

Knowledge base

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Quality Management

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Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas