What is Journey Facilitator?

Articles

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Introduction to Journey Facilitator

What are customer Journeys?Customer journey refers to the process that a customer or a lead goes through when considering, evaluating, and ultimately purchasing a product or service. It encompasses all the touchpoints and interactions that a customer has with a business before, during, and after a p

Journey Facilitator

Customer Journey

Knowledge Base Article

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What is Journey Facilitator?

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Permission Required to access Journey Facilitator

In this article, you can find what permissions are required to execute the different steps of a Journey. Permissions for creating a Campaign:To create a campaign or modify an existing one, you will need following permissions under:Setup > CampaignPermissions required for Audience Management :To c

Permissions

Roles and Permissions

Journey Facilitator

Knowledge Base Article

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What is Journey Facilitator?

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Journey Facilitator — Key Terminologies

While using Journey Facilitator, you may come across terminologies that you are not familiar with. In this article, we provide you with a list of such terminologies and respective descriptions.Terminologies — DescriptionsTerminologyDescriptionOmni-Channel JourneysOrchestration of customer journeys a

Journey Facilitator

Knowledge Base Article

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What is Journey Facilitator?

Workflow Management

Task Management

Creative Management

Automated Ads

Marketplace

Content Templates

Rule Engine & Automation

Reporting and Analytics

Collaboration and Notifications

Audience Management

Editorial Calendar

Projects and Portfolios

Request Management

PM FAQs

Persona Apps

Getting Started

Email Marketing

Getting Started with Sprinklr Marketing

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Automations

Brief Templates

My Tasks and My Team Task

Integrations

Production Dashboards

Campaign Management

Content Planning & Publishing

Journey Facilitator

Edit Journey Settings

Journey Conditions and Actions

WhatsApp Message Template Guidelines

Create Assets for Journeys

Trigger Journeys via API

Custom Field Check in Journeys

Opt-Out of WhatsApp Messages

Add Audience Profiles

Create Reports for Journeys

Create and Deploy Journeys

Supported Channels for Journey Facilitator

What is Journey Facilitator?

Troubleshooting & FAQs

Reporting & Analytics

Sprinklr Marketing Glossary

Reference Guide for Sprinklr Marketing

Ads Publishing

Social Channels

Retail Channels

Programmatic Channels

Cross Platform Integrations

Lead Management

Reporting & Analytics

AI Powered Optimizations

Ad Comment Moderation

Audience

Governance

Admin Settings

Automation & Creation

Creative Library