What is Journey Facilitator?

Articles

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Introduction to Journey Facilitator

What are customer Journeys?Customer journey refers to the process that a customer or a lead goes through when considering, evaluating, and ultimately purchasing a product or service. It encompasses all the touchpoints and interactions that a customer has with a business before, during, and after a p

Journey Facilitator

Customer Journey

Knowledge Base Article

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What is Journey Facilitator?

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Permission Required to access Journey Facilitator

In this article, you can find what permissions are required to execute the different steps of a Journey. Permissions for creating a Campaign:To create a campaign or modify an existing one, you will need following permissions under:Setup > CampaignPermissions required for Audience Management :To c

Permissions

Roles and Permissions

Journey Facilitator

Knowledge Base Article

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What is Journey Facilitator?

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Journey Facilitator — Key Terminologies

While using Journey Facilitator, you may come across terminologies that you are not familiar with. In this article, we provide you with a list of such terminologies and respective descriptions.Terminologies — DescriptionsTerminologyDescriptionOmni-Channel JourneysOrchestration of customer journeys a

Journey Facilitator

Knowledge Base Article

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What is Journey Facilitator?

Workflow Management

Task Management

Creative Management

Automated Ads

Marketplace

Content Templates

Rule Engine & Automation

Reporting and Analytics

Collaboration and Notifications

Audience Management

Editorial Calendar

Projects and Portfolios

Request Management

PM FAQs

Persona Apps

Getting Started

Email Marketing

Getting Started with Sprinklr Marketing

Automations

Brief Templates

My Tasks and My Team Task

Integrations

Production Dashboards

Campaign Management

Content Planning & Publishing

Journey Facilitator

Edit Journey Settings

Journey Conditions and Actions

WhatsApp Message Template Guidelines

Create Assets for Journeys

Trigger Journeys via API

Custom Field Check in Journeys

Opt-Out of WhatsApp Messages

Add Audience Profiles

Create Reports for Journeys

Create and Deploy Journeys

Supported Channels for Journey Facilitator

What is Journey Facilitator?

Troubleshooting & FAQs

Reporting & Analytics

Sprinklr Marketing Glossary

Reference Guide for Sprinklr Marketing

Ads Publishing

Social Channels

Retail Channels

Programmatic Channels

Cross Platform Integrations

Lead Management

Reporting & Analytics

AI Powered Optimizations

Ad Comment Moderation

Audience

Governance

Admin Settings

Automation & Creation

Creative Library