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Release Notes
2025 Release Notes
20.2 Release (4th Feb '25 Onwards)

20.2 Release (4th Feb '25 Onwards)

Articles

(5)

Sprinklr Service: 20.2 Release Notes

Sprinklr Service unifies customer experiences across voice, digital, and social channels. This release delivers advanced capabilities, enhancing efficiency and enabling businesses to craft consistent interactions across all touchpoints.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

Sprinklr Insights: 20.2 Release Notes

Sprinklr Insights is an advanced analytics platform that helps businesses better understand customer interactions across multiple channels. The 20.2 release brings new features aimed at enhancing customer experiences, driving significant business impact, and improving overall outcomes.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

Sprinklr Marketing: 20.2 Release Notes

Sprinklr Marketing unifies and enhances marketing efforts across channels. It centralizes content creation, campaign management, and performance analytics for both organic and paid campaigns. This release introduces new capabilities designed to enhance customer experiences across all touchpoints.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

Sprinklr Social: 20.2 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

Sprinklr Unified Platform (Integrations) and Cross Products (Display/Presentations): 20.2 Release Notes

Sprinklr Unified Platform and Cross Products' latest 20.2 release introduces a range of exciting new capabilities to enhance integration flexibility and security and simplify workflows.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

2025 Release Notes

20.2 Release (4th Feb '25 Onwards)

2024 Release Notes

2023 Release Notes

2022 Release Notes

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2020 Release Notes

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