Additional support in MM&A

Articles

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Manual addition of Article in Media Monitoring & Analytics

Media Monitoring & Analytics (MM&A) allows you to manually add articles from various online sources. The Add article feature enables you to add any document into our system which is hosted online by its own URL address. This gives you the ability to include content that is not already within

Knowledge Base Article

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Additional support in MM&A

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Custom field support in Media Monitoring & Analytics

Media Monitoring & Analytics (MM&A) provides you with the ability to tag messages with custom fields along with PR tags. Through custom field tagging, you can create various custom fields to cater to your Individual or bulk tagging needs. The custom fields are available at predefined levels

Knowledge Base Article

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Additional support in MM&A

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Social Listening

Media Monitoring & Analytics

Crisis Identification via Stories

Media Monitoring & Analytics

Media Stories

FAQs

Story query setup

Story Query

Advanced Concepts

PR Monitoring via Custom Dashboards

Dashboard setup

Where to find MM&A?

Onboarding Module

MM&A Dashboards

Newsletter setup

Strategize your PR outreach

Stakeholders Communication via Newsletters

Alert Setup

Permissions Required for MM&A Modules

Metrics & Dimensions

Data Sources

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+