Advanced Concepts

Articles

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Manual Addition of Product Insights

Add Product Insights ManuallyProduct Insights enables you to listen, learn, and act on customer feedback from your products and services across modern channels. With Product Insights, you can understand how customers feel when they directly interact with a product or service by capturing customer ex

Knowledge Base Article

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Advanced Concepts

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Review De-Duplication in Product Insights

What is reviews deduplication?Customers write reviews for the products or services they purchased or used or had experience with, on e-retailer sites such as amazon.com, bestbuy.com, target.com, samsung.com, and others. These reviews are an important source of customer feedback to understand what pr

Knowledge Base Article

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Advanced Concepts

Getting Started with Sprinklr Insights

Sprinklr Insights Glossary

Surveys

Social Listening

Media Monitoring & Analytics

Product Insights

Insights Assistant

What is Product Insights?

FAQs

Products

Advanced Concepts

Permissions

Dashboards

Getting Started

Sources

Accessing Product Insights

Persona App

Onboarding Module

Engines

Metrics & Dimensions

Alerts

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+