Advocacy User Management

Articles

(5)
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User Category and Nurturing Model for Admins and Advocates ​

The User Categorization and Nurturing model enhances how admins manage and nurture advocates by categorizing users based on behavior and influencer scores.​Admins can create user categories in the admin console and define entry criteria based on engagement metrics. Categories are automatically updat

Knowledge Base Article

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Advocacy User Management

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Overview of Advocate State Transitions & Workflows

Advocate State Transitions and Workflow in an advocacy program refer to the various stages and actions that advocates go through after onboarding the platform and during their engagement with the program. Importance:  These state transitions and workflow help program administrators track a

Knowledge Base Article

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Advocacy User Management

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Assigning Roles to Users 

To assign roles to advocates based on their specific persona and responsibilities, on-site admins can empower them with distinct roles such as admin, publisher, and analyst, each equipped with precise permissions Steps to Assign Roles to AdvocatesRoles can be assigned to the approved/ rejected/ pend

Knowledge Base Article

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Advocacy User Management

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Delete Users from Platform

On-site admins can delete advocates from the advocacy platform. Deleted users are no longer the users of the advocacy site but they can re login and can again start at the beginning of the Advocate's lifecycle. Steps to Delete AdvocatesAdmins can delete the approved/ revoked/ rejected users from the

Knowledge Base Article

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Advocacy User Management

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Advocacy On-Site Member Management Capabilities

Sprinklr's Advocacy Site offers the feature of On-Site Member Management, which allows Administrators to selectively delegate the authority of Member Management to specific cherrypicked Advocates, thereby empowering these Advocates with the ability to approve, reject, revoke others ImportanceUn

Knowledge Base Article

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Advocacy User Management

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