Engage with your fans

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Twitter Welcome Messages

Twitter Welcome Messages make it easier for businesses to define the customer experience from the start, without requiring any manual action at all. Welcome Messages are sent to users when they begin a direct message conversation with your Twitter account and can be used to let customers know what s

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Create A Column For Retweets

Retweeting is the act of sharing another Twitter user's posts. For a brand, it is a way of amplifying engagement and awareness about the brand posts. In this article, you will learn about how to create a column and keep a track of all retweets through engagement dashboards.​ Steps​Click the New

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Create A Column For Tweets

You can now get a better glance on your tweets, both promoted and unpromoted through engagement dashboards. You can even segregate for promoted tweets, or for different accounts using these twitter engagement columns. In this article, you will learn how to create such a column for tweets.​ StepsClic

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Create A Column For Twitter Mentions

Tracking Twitter mentions is one of the most effective ways to measure your brand's presence on the network, as mentions of your brand indicate activity in specific communities. In this article, you will learn about how to create a column for twitter mentions.​ Steps​Click the New Tab icon . U

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Send Twitter Direct Messages

Twitter direct messages allow brands to communicate with their fans by providing them with helpful visual or video guides in case of troubleshoot problems, or share engaging content. In this article, you will learn about how to receive these messages in engagement dashboards and then reply to direct

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Create A Column For Twitter Replies

Engaging on Twitter through Sprinklr platform allows you to increase awareness and further expand your brand's audience. Within the Sprinklr Engagement Dashboard, you can add Reply as a column type which helps in managing the replies that have been sent through the brand's account. In this

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Block Twitter Users

Blocking Twitter users, which is an action that can be performed natively through Twitter or through the Rule Engine, will prevent users from following or interacting with your Twitter profile in a number of ways. Blocked users cannot:Add your Twitter account to their listsFollow youSee your profile

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Follow Twitter Users

Sprinklr allows you to follow Twitter profiles directly from the profile details pane. Using this feature, your team can follow Twitter profiles from any of your linked Twitter accounts.Steps to follow Twitter usersClick the New Tab icon and select Engagement Dashboards under the Sprinklr Social.Se

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Preview Twitter threads in Engagement Dashboards

A Twitter thread is a series of tweets posted on Twitter that are connected to one another and can be read as one continuous post. With a thread, you can provide additional context, an update, or an extended point by connecting multiple Tweets together. NOTE:You are required to create an Outbound Co

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Knowledge Base Article

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Engage with your fans

SH
Create A Column For Twitter Direct Messages

Twitter direct messages allow brands to communicate with fans by providing them with helpful visual/video guides to help troubleshoot problems, or share engaging content, which helps in managing your audience in multiple ways. In this article, you will learn about how to create a column for direct m

Knowledge Base Article

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Engage with your fans

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