Ingestion Using SFTP/S3/GCP

Articles

(3)
RS
How Does it Work?

When a data import request arrives from a partner, the process involves setting up a robust pipeline between the partner's system and Sprinklr for seamless data ingestion. To successfully import cases into Sprinklr, the following steps and parameters are crucial.Connection Establishment: S3/SFT

Knowledge Base Article

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Ingestion Using SFTP/S3/GCP

RS
Ingestion of Voice Cases

Voice Data Import Guidelines:Adhere to the following specifications for a successful import of voice data into Sprinklr:File Directory:Maintain a single, consistent directory where Sprinklr configuration is searched for files.Ensure a one-to-one mapping between a specific importer configuration and

Knowledge Base Article

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Ingestion Using SFTP/S3/GCP

RS
Ingestion of Live Chat Cases

Live Chat Data Import Guidelines:Adhere to the following specifications for successful import of live chat data into Sprinklr:File Directory:​Maintain a single, consistent directory where Sprinklr configuration searches for files.Ensure a one-to-one mapping between a specific importer configuration

Knowledge Base Article

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Ingestion Using SFTP/S3/GCP

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Introduction

Case Analytics View

What is Conversational Analytics?

What is Sprinklr Data Ingestion?

Introduction

Homepage

What are Sprinklr's Conversational Analytics Capabilities?

Ingestion Using SFTP/S3/GCP

Getting Started with Conversational Analytics

Discovering Contact Drivers

Cases & Calls

Configuring Insights Hub

PII Masking

Voice Analytics

Configuring Contact Driver Models

Reporting

Customer Satisfaction Analysis

Smart Themes

Reporting

Reporting

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas