Keyword Lists

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Introduction to Keyword Lists

Keyword Lists allow you to create and save a custom list of keywords or phrases. Once created, keywords lists can be used in –Dashboards: To include or exclude conversations based on a set of keywords Topics & Themes: To quickly include or exclude a long list of keywords with OR or AND operatorR

keyword lists

Knowledge Base Article

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Keyword Lists

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How to access Keyword Lists?

In this article, we will learn how to access Keyword Lists in Sprinklr Insights and the required user permissions to access Keyword Lists.Navigating to Keyword ListsClick the New Tab icon. Under Sprinklr Insights, click Keyword Lists within Listening. You will be taken to the Keyword Lists record ma

access keyword lists

keyword lists

Knowledge Base Article

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Keyword Lists

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