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Customer Feedback Management
Question Settings

Question Settings

Articles

(4)

Required Question

IntroductionThe questions that respondents must answer to continue or complete the survey are required questions.These questions are marked as mandatory to ensure essential data collection, enabling researchers and analysts to gather comprehensive and relevant information crucial to the survey'

Knowledge Base Article

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Question Settings

Matrix Question

IntroductionWhat is a matrix question?Matrix-type questions, also known as grid questions, present respondents with a series of statements or items to evaluate using the same set of response options. These questions are structured with multiple rows (for the statements or items) and multiple columns

Knowledge Base Article

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Question Settings

File Upload - Question Type

IntroductionThe file upload question type allows the you to receive different types of files from the respondents as part of the survey’s response. Key PointsYou can add multiple file upload questions in one survey like any other question type. You can receive multiple files up to 25MB each. You ca

Knowledge Base Article

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Question Settings

Text Media

IntroductionText and Graphics help to seamlessly incorporate text, images, or videos anywhere within the survey. This feature is not a distinct question type but rather a flexible block of content, enabling users to customize and enrich the survey experience according to their specific needs and obj

Knowledge Base Article

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Question Settings

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