‎Source Agnostic | Sprinklr Help Center

Support

Sprinklr

Enterprise Offerings
Self-Serve Offerings
Sprinklr Social Self‑Serve Sprinklr Service Self‑Serve
Sprinklr Digital Twin
Sprinklr Service
Overview
Inbound Voice
Outbound Voice
Social Customer Service
Live Chat Support
Communities
Conversational AI Platform
Conversational IVR
Knowledge Base Software
Unified Agent Desktop
Agent Assist
Omnichannel Routing
AI-Powered Quality Management
Supervisor Console
Conversational Analytics
Workforce Management
Reporting and Analytics
Omnichannel Surveys
Guided Workflows
Service Command Center
Sprinklr Social
Overview
Social Publishing and Engagement
Employee Advocacy
Social Marketing for Distributed Teams
Works Best With
Social Listening
Social Advertising
Conversational Commerce
Social Customer Service
Sprinklr Insights
Overview
Social Listening
Competitive Insights and Benchmarking
Product Insights
Location Insights
Visual Insights
Media Monitoring and Analytics
Sprinklr Surveys
Sprinklr Marketing
Overview
Content Marketing and Campaign Planning
Social Advertising
Marketing Analytics
Ad Comment Moderation
Platform
Overview
Sprinklr AI
Sprinklr AI+
AI Studio
Security
Integrations
Sandbox
Display
Presentations
Active Data Retention
API
CPG
Financial Services
Government
Retail
Technology
Telecommunications
Travel & Hospitality
Marketing Teams
Overview
Crisis Management
Content Lifecycle Management
Social Media Management
Compliant Digital Selling
Franchise Digital Management
Executive Reputation Management
Industry Insights and Competitive Intelligence
Creative Insights and Production Optimization
Customer Service Teams
Overview
Omnichannel Contact Center
Customer Self-Service
Digital Customer Service
Outbound Campaign Management
Workforce Engagement Management
Contact Center Intelligence
Social Customer Service
Conversational Commerce
Proactive Digital Engagement
Unified-CXM
Customer Stories
Sprinklr Champions
Sprinklr Community
Our Story
Leadership
Newsroom
Partners
Careers
Investor Relations
Security & Data Privacy
Sustainability
AI Maturity Assessment
CX-WISE
Analyst Reports
Product Demo Days
eBooks & Reports
Events & Webinars
Blog
Unified-CXM Guide
Forbes Influential CMO 2024
Our Services
Training
For Agencies
Help Center
Release Notes
Contact Us

Pricing

Free Trial

Home
Sprinklr Service
Service Channels
Source Agnostic

Source Agnostic

Import third-party messages to Sprinklr and link them to an existing or a new case

Articles

(3)

Source Agnostic Channel

A source-agnostic API refers to an application programming interface (API) that is designed to be independent of the data source or backend system it interacts with. It allows developers to access and manipulate data from different sources through a unified interface, regardless of whether the data

Knowledge Base Article

•

Source Agnostic

Setting up Source Agnostic Account

Once the Source Agnostic channel is enabled for your environment, the first step is to set up a Source Agnostic account. The steps are listed below.Enablement Note:To learn more about getting this capability enabled, please work with your Success Manager.Add a Source Agnostic AccountClick the New Ta

Knowledge Base Article

•

Source Agnostic

FAQs

We understand that you may have questions about our product/service, and we're here to provide you with the answers you need. This comprehensive collection of commonly asked questions aims to address your queries, and concerns, and provide you with helpful information. Whether you're a new

Knowledge Base Article

•

Source Agnostic

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Nextdoor

Google My Business

Instagram

YouTube

Twitter

Apple Messages for Business

Sprinklr Live Chat

SMS

Google Business Messaging

Facebook Messenger

Voice

Facebook

Video & Co-browsing

Instagram DM

Twitter DM

Forum

Omnichannel

Wechat

Line

Viber

Source Agnostic

Esendex

MS Teams

Google RBM

KakaoTalk

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas

How can we help you?

Products

Sprinklr Service
Sprinklr Insights
Sprinklr Marketing
Sprinklr Social
Unified CXM Platform

Solutions

Industries

CPG
Financial Services
Retail
Technology
Telecommunication
Travel & Hospitality

Teams

Marketing
Customer Service

Company

Our Story
Newsroom
Partners
Careers
Culture & Talent
Investor Relations
Security & Privacy
Customer Stories

Support

Developer Portal
Integrations
Help Center
Contact Us

Resources

Analyst Reports
Product Demos
Podcasts
Blog
Guides
eBooks
Events & Webinars
Masterclass
Services
Training

Social Media Topics

Social Listening Guide
Social Media Monitoring
Social Media Management

Customer Service Topics

CCaaS Guide
Customer Service
Contact Center AI (CCAI)

Sprinklr Website Home