Translating Content

Articles

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Third-Party API Integration for Translation

You can enhance the global reach and efficiency of your content by seamlessly integrating third-party translation tools into your Sprinklr Knowledge Base workflow. With API integration, you can effortlessly send articles for translation to third-party translation tools.Note: To utilize this feature,

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Auto-Translate an Article

It is possible to automatically translate an article using Google Translator. This feature allows users to easily convert articles from one language to another, facilitating communication between people of different cultures and languages.To auto-translate articlesOn the Create Article window, selec

Knowledge Base

Community

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Creating Article Translations

In Sprinklr, managing translations is made easy. When creating a new article or editing an existing one, you can simply select the desired language setting. This streamlined process allows for efficient management of translations within the platform.Adding Language SettingWhen creating a new article

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Language Settings

The Language Settings feature in Sprinklr's knowledge base is designed to enhance the efficiency of managing diverse help content for a global brand. Administrators can define country-language mappings, specifying base languages and translations for each country. Additionally, they can create groups

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Auto-localize Image Assets in Article Translations

You can automate the process of managing localized versions of images within articles in the Sprinklr Knowledge Base. By allowing authors to upload localized versions of images in DAM and automatically replacing translated images within articles, this feature aims to reduce manual effort and improve

Knowledge Base

Community

Knowledge Base Article

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Translating Content

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Introduction to Sprinklr Knowledge Base

Sprinklr AI+ Powered Article Creation

Create and Manage Categories

Create and Manage Articles

Migrate Existing Content

Help Centre for Customers

Knowledge Base for Agents

Translating Content

Tiered Approval Workflow

Scheduled Publishing/Unpublishing

Version History

Self Service in Live Chat

Guided Workflows in Knowledge Base Articles

Import & Export

Custom Fields Tagging

Robots Meta Tags

Nominate Messages on Communities to Create Articles

AI-Powered Search with Autoscrolling

Publishing via API

Reporting

Community

Quality Management

Conversational Analytics

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Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas