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Sprinklr Service
Overview
Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command Center - Unified-CXM
v18.2 Winter Release (February)
Articles
(6)
2024 Release Notes
2023 Release Notes
v18.11 Fall Release (November)
v18.8.3 (October)
v18.8.2 (October)
v18.8.1 (September)
v18.8 Summer Release (August)
v18.5.3 (July)
v18.5.2 (July)
v18.5.1 (June)
v18.5 Spring Release (May)
v18.2 Winter Release (February)
2022 Release Notes
2021 Release Notes
2020 Release Notes