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Engaging on Facebook

Engaging on Facebook

Articles

(5)

Create a Column for Facebook Replies

You can reply to a comment on your brand post or reply to a comment where a fan has mentioned your brand and view all the replies using the engagement columns. Here we list out the steps on how to create such columns.StepsClick the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click Engag

Knowledge Base Article

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Engaging on Facebook

Create a Facebook Workplace Column

Facebook Workplace is an online collaborative software tool developed by Meta Platforms. It facilitates online group work, instant messaging, video conferencing, and news sharing. This article states the steps to add different column types for Facebook Workplace.Steps Click the New Tab icon in Spri

Knowledge Base Article

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Engaging on Facebook

Create a Column For Facebook comments

You can view all the brand and fan comments on your facebook posts using the engagement columns. Here we list out the steps on how to create such columns.StepsClick the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click Engagement Dashboards within Engage.In the Engagement Dashboard, cli

Knowledge Base Article

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Engaging on Facebook

Create a Facebook Page/Profile Column

A Facebook account is the basic profile Facebook creates for you when you sign in with your information, whereas a Facebook page is a public profile created for a business, brand, celebrity, or organization. Sprinklr facilitates engagement features for both of these accounts. In this article, we'll

Knowledge Base Article

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Engaging on Facebook

Create a Column For External Mentions

External Facebook Mentions, mentions of the Brand that were not posted to the Brand's Facebook Wall, can now be fetched from the external Facebook profiles or pages. This article explains how you can view all these external mentions of your brand, using engagement dashboards.StepsClick the New Tab i

Knowledge Base Article

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Engaging on Facebook

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